DON'T TAKE OUR WORD FOR IT
Read what our customors wrote to us:
'you are very helpful and prompt to your customers.Â
I like to deal with nice people and those who really care about you..'
I would just like to say 'thank you'
for the timely despatch of my silk pillowcases and dealing with my Sunday phone call. They arrived on Tuesday - well ahead of the requirement of Thursday. Many thanks.Kathryn Adams
We can't find the right words
to say how absolutely thrilled we are with our duvet. Thank you so much for your prompt attention to our order and speedy delivery. We have spent the last two nights cocooned in the most delicious warmth and, as a result, have slept like babies. Thank you so very much and good luck to your company.
Annie and John
We have received the quilt cover set and pillowcases this morning, very effecient postage. The package is very beautiful.
And thanks a lot for the sample detergent. We are looking forward to using them.
The queen winter silk doona arrived and it is excellent. Thank you for prompt delivery of a wonderful product.
I am looking forward to going to bed tonight.
I have just recieved my beautiful silk sheet and doona set. It was beautifully presented. Beautiful quality and feels like i will be lying on a cloud. The service was prompt and problem free. I can only say one thing- exceptional .... exceptional .. exceptional.
Just wanted to let you know that I received the silk sheet sets yesterday.
I must say, it was definitely worth the wait! They are so silky and luxurious to sleep on.
What I will remember is the wonderful help you gave me in selecting the right sheets and in introducing me to your lovely washing liquid to keep the sheets soft. I will be ordering more soon. I Love my sheets - they will travel with me wherever I go. Many thanks,
Just to let you know
that I received my order and I am very pleased,
Helen - Perth
I must say you surprised me.
I was a little weary of ordering on line, sight unseen. But your offer to not ship the item back due to the cost is the kind of customer service that I thought died over the recent years and only exists now in a few very well known stores. Perhaps it never died in Australia or perhaps you are just exceptional - or both! Thank you, the offer is very kind. I'm due to have a baby in a week (this was actually for her room) and it's strangely comforting to have a caring outcome of this.
Mr. and Mrs Taylor
Thank you for your care in sending the blankets, what a treasure they are. I haven’t as yet put them on the bed, as I’m moving from a King to Queen bed.
I will consider the quilts at some stage-when we get ahead with the necessary alterations to the house.
Thank you very much for all your efforts. We have now received the parcel.
I am extremely impressed by your level of service and understand fully the value on good service.
Paul and Lenny N.
Property management & Letting services
today it turned up and I am now in receipt of the silk canopy and blanket, thank you. We have a penthouse apartment on Costa Tropical in Spain and are offering special occasion breaks, honeymoons, anniversaries, etc and your products are to adorn the bed in the main en-suite. Currently the web page is being designed and photos taken this Friday, when up and running I will let you have details as I am sure you would like to see the bedroom with your canopy and blanket.
Our order turned up today so all is ok. Great doing business with you, I shall be recommending you to my friends.
you are very helpful and prompt to your customers. I will check the site out and order something else from you. I like to deal with nice people and those who really care about you.
My wonderful parcel of goodies arrived today.
Silk pillowcases went straight on the bed - yum. The silk/satin material is absolutely ideal for my needs - fantastic. Thank you very much indeed.
Many, many thanks and it's an absolute pleasure dealing with you and your splendid company. Our very best to you,
Just wanted you to know,
we received our order today, Fast! and they are all wonderful.
thank you, you're great to do business with.
On The Beach
Dear Bronwyn and Frank,
I am writing this to let you know that the silk blanket I ordered a couple of weeks ago arrived and has exceeded all expectations. It is the most comfortable, soft and luxurious blanket I have ever slept with and I don't think I could ever return to wool or mohair now. It is so lightwieght and just "breathes". With my very sensitive skin it is a pleasure not to itch or scratch anymore.
Thanks for your very friendly service and a great product.
I will certainly be recommending you to my family and friends.